Privacy policy
PRIVACY POLICY
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://7balanced.in
This website represents the brand 7Balanced, owned by Aarnaa Origins India Private Limited. Products are marketed and distributed in India under FSSAI Licence No. 10725022000058.
Information We Collect
When you visit our website or place an order, we may collect your name, email address, phone number, shipping and billing address, and payment information processed securely through third-party payment gateways. We also collect basic device information such as your IP address, browser type, and cookies to help us understand how our website is used. We do not store credit or debit card details on our servers.
How We Use Your Information
We use the information we collect to process and fulfil your orders, send order updates and delivery notifications, provide customer support, prevent fraud and unauthorised transactions, improve our website and services, and send marketing communications if you have opted in to receive them.
Payment Processing
All payments are processed securely through third-party payment gateways including Cashfree and other RBI-compliant providers. We do not directly access or store your card or banking information at any point during the transaction.
Sharing of Information
We share your information only where necessary. This includes courier and logistics partners for order delivery, payment gateways for secure transaction processing, and government or regulatory authorities when legally required. We do not sell, rent, or trade your personal information with any third party for their own marketing purposes.
Cookies and Tracking
Our website uses cookies to improve your browsing experience, analyse website traffic, and remember your preferences. You can disable cookies at any time through your browser settings, though this may affect certain features of the website.
Data Retention
We retain your order and account information for as long as required for legal, tax, and compliance purposes. If you wish to request deletion of your data, please contact us and we will respond subject to applicable legal requirements.
Your Rights
You have the right to request access to the personal data we hold about you, request correction of any inaccurate information, and request deletion of your data subject to legal obligations. To exercise any of these rights, write to us at contact@7balanced.com.
Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
Contact Us
For any questions or concerns regarding this Privacy Policy, reach us at:
Email: contact@7balanced.com
Phone: +91 99042 44655